Financial services firms have been forced to pay hundreds of pounds in compensation to non-binary customers over “discriminatory” application forms.
MoneySuperMarket (MSM), the comparison website, and Transunion, a credit union, were hit with separate complaints because their application forms did not include options for non-binary customers in their gender section.
But…that’s not a thing. It’s not real. It has nothing to do with realities like credit. You might as well say credit applications should include options for witches.
According to the complaint, MSM argued that changes to their website are bound by the information their insurance partners ask for and that many of them have not made provision for customers who identify as non-binary.
Why would they, when it has nothing to do with anything?
Transunion argued that the title Mx is not legally protected under the Gender Recognition Act 2004 and that the individual’s title has no bearing on their ability to gain access to credit.
What I’m saying. It has nothing to do with credit so why make a fuss about it? The usual, no doubt: for attention.
The ruling said: “Mx E has told us that the events surrounding the complaint made them feel they had to justify their non-binary identity and go through a process of ‘proving I exist’. It was (or should’ve been) foreseeable to Transunion that this was potentially offensive and distressing. Having listened to Mx E’s account, I’m persuaded that they experienced both stress and upset as a result of this matter.”
Self-induced stress and upset. How about telling Mx Ex that applying for credit is not about Mx Ex’s fascinating personality so grow up and shut up and go away?
A spokesman for MSM said: “Many of the insurers and financial services providers that we work with have systems that currently only refer to a binary concept of gender. We’re actively working with our partners to make non-binary options available.”
Why? Why on earth? Surely insurers and financial services want to know applicants’ sex for reasons of verification and/or risk level and the like? Knowing applicants are “non-binary” is not useful for anything…unless being a self-absorbed buffoon affects your credit rating.
Anna Dews, a solicitor in Leigh Day’s human rights team, said: “Although there is currently no statutory legal recognition of non-binary gender identities in the UK, it is completely fair and reasonable that a non-binary person should be able to refer to themselves using the correct pronouns as a customer in the online space.”
But the only correct pronouns for people referring to themselves are “me” and “I” – which are already “non-binary.”
This crap gets stupider every day.