A press release from Gov.UK:

Poor governance at Mermaids amounted to mismanagement, inquiry reveals

By “poor” they of course mean bad, not financially lacking. The word “bad” must always be euphemized, lest it frighten the horses.

In September 2022, the Commission opened a regulatory compliance case into the charity after complaints were made by the public, and highlighted in the media. Concerns were raised around chest-binding services and online support offered to young people, and alleged ties between the charity’s now former CEO and the Tavistock and Portman NHS Foundation Trust. 

There follows a torrent of bureaucratic bafflegab that doesn’t tell us anything. This is the most informative bit:

The inquiry also found the purpose of the information about puberty blockers published on the charity’s website was unclear. Charities are by law required to ensure that information provided on an education basis is accurate, evidence-based and balanced. The inquiry provided statutory advice on this matter, which the trustees have since acted on. 

The inquiry found that the charity had a detailed policy relating to its chest binder service and demonstrated compliance with this policy, though in a small number of cases could have been more transparent with service users when declining requests. Mermaids terminated the service in October 2023. However, the Commission has issued statutory advice to the charity requiring that, should it ever resume this service, its future policy and controls should reflect the recent Cass Review, or any future NHS guidelines on parental involvement. 

Chest binding is not a “service” at all.

JKR provides some useful commentary: