It’s fine, it’s ok, don’t worry, nothing’s wrong.

Sometimes people are too damn quick to say that when they don’t actually have a clue whether it’s fine or not.

Days before the collapse, Stratton, 40, the model and yoga instructor who went silent after calling her husband in Denver, had told family members that “something was wrong” with the building, according to Dean, her older sister. Stratton, who remains among the missing, had seen water damage and worried about the heavy equipment she saw being lifted to the roof for repair work, Dean said.

Heavy equipment on the roof of an occupied apartment tower; what could possibly go wrong?

Other residents had expressed concerns, too. Elaine Sabino, a transplant from New York who had lived in the tower’s penthouse for two years, complained in recent weeks “about the construction on the roof,” said her brother-in-law, Douglas Berdeaux.

Sabino, who is also missing, “said it was vibrating her unit,” he said. “She even went up to talk to the construction manager and told them whatever they were doing was making her rooms vibrate. She said she was worried that the ceiling was going to collapse on top of her bed. She also said she heard water around the elevator. A manager went up to her unit with her and looked around, and told her they’re doing some work, but everything was okay.”

Oh really. How did he know everything was okay? How could he tell everything was okay by looking around her “unit”? Was it that he didn’t see any heavy equipment actually poking through the ceiling?

He didn’t know, he just wanted her to shut up.